Privacy policy

 1. User safety comes first

LanaLu Boys & Girls respects the privacy of users of the website and the online shop www.lanalu.ch. These data protection regulations form the basis for the processing of personal data and provide information on what type of user data is collected by LanaLuBoys & Girls and how LanaLu Boys & Girls uses this data. LanaLu Boys & Girls complies with the applicable data protection laws and processes personal data solely for the purposes for which the data was transmitted.    

These data protection regulations are adjusted, supplemented or changed from time to time. With each new call or visit to the website, the current, available version applies.

2. Type of data collected

When visiting the LanaLu Boys & Girls website statistical visitor data is collected on which parts of the website are visited particularly frequently by the respective user. For example, data regarding the browser, operating system, weblogs and other connection data used by the user can be recorded, regardless of whether their recording is necessary for our or other purposes. In this context, it is sometimes necessary for so-called cookies to be used. This collected data does not contain any personal reference or is sufficiently anonymized so that no conclusions can be drawn about your person.

LanaLu Boys& Girls does not automatically collect personal data from users, such as name, address, telephone number or email address. An exception to this is information that the user voluntarily transmits to LanaLu Boys & Girls by filling out website forms or contacting LanaLuBoys & Girls in any other way via the website.

3. Use of cookies

In order to continuously improve the website for users, LanaLu Boys & Girls can use cookies. Cookies are small pieces of software information that are stored by browsers (e.g. Internet Explorer or Mozilla Firefox) on the user's computer hard drive in order to facilitate use of the website (e.g. language selection, shopping cart, etc.). These cookies are completely anonymous and do not contain any personal data. At no time is spy software installed or used to access data and information stored on the computer.

Most browsers automatically accept such cookies, but the browsers can be configured so that they do not accept or save cookies. Details can be found in the operating instructions or the help function of the browser.

4. Use of the data

The anonymous data, which is recorded by means of cookies when the LanaLu Boys & Girls website is called up, can be used for analysis purposes, to optimize the website and to measure performance. LanaLu Boys & Girls can use the following third-party providers for this, some of which have their own data protection regulations over which LanaLu Boys & Girls has no influence: Google Analytics, Google Adwords.

5. Social Media Content

LanaLu Boys & Girls may use social media plugins, e.g. from Facebook, Google+ or Twitter, on its website. These platforms have their own privacy policies over which LanaLu Boys & Girls has no control. Facebookhttps://developers.facebook.com/docs/plugins, Twitter, Google+.

If the user does not want any of these plugins to be loaded, it is recommended to log out of the relevant social media service. Various browsers can also be set up or supplemented with add-ons (e.g. Facebook blocker) so that the social media plugins are not loaded.

6. Passing on your data

LanaLu Boys & Girls and any subsidiaries and affiliates in the group of companies can use personal data in accordance with these data protection regulations. In addition, the personal data will not be disclosed to third parties.

An exception to this is if the user has consented to the transfer of data to companies that are not affiliated with LanaLu Boys & Girls or if LanaLu Boys & Girls is legally, officially or judicially obliged to do so. In addition, if service providers who support LanaLu Boys & Girls in data processing, website administration or in any other way, as well as in providing the products and services requested by the user, are called in. These third parties are required to maintain the same level of security and privacy as LanaLu Boys & Girls.

7. data security

Unfortunately, the transmission of data via the Internet is not completely secure. LanaLuBoys & Girls works with service providers and Internet providers who take appropriate technical and organizational security precautions to protect the personal data of users. However, LanaLu Boys & Girls cannot guarantee the security of the data transmitted by the user. Any data transmission is therefore at your own risk.

8. affected rights

You have a right to free information about the data we have stored about you and, if necessary, a right to correction, restriction of processing, data portability or deletion of this data. If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our contact form. You also have the right to lodge a complaint with the competent data protection supervisory authority.

9. Credit Check

The Online Store may, at its sole discretion, offer payment on account (with or without an installment option). He can make this method of payment dependent on a positive credit check and other conditions determined at his own discretion (e.g. minimum age, Swiss place of residence). The customer has no entitlement to payment on account or payment in installments.

The customer acknowledges that a credit check can be carried out as part of the conclusion of the contract and that personal data is recorded for this purpose and passed on to Intrum AG, which was commissioned with the credit check. When paying against invoice, the online shop assigns the purchase price claim to the payment partner MF Group. The payment is processed by the MF Group and the customer receives the invoice directly to the e-mail address given by the customer when ordering. The invoice amount is to be paid directly to the MF Group within 30 calendar days of the invoice date. In the event of a delay in payment, interest on arrears and processing fees will be charged. The general terms and conditions of the MFGroup apply. By placing the order, the customer agrees to this assignment of claims.

10. Information and cancellation rights

Of course, every user is free to inform LanaLu Boys & Girls at any time - for example in an e-mail - that the personal data should not be used to contact them in the future. Participation in the special services of the LanaLu Boys & Girls website, such as the newsletter service, can also be revoked at any time.

In addition, it is possible to obtain information on the processing of the data or to request a copy of the personal data collected via the LanaLu Boys & Girls website. Corresponding inquiries should be sent in writing to LanaLu Boys & Girls, Knonauerstrasse 1, 6330 Cham (CH) or info@lanalu.ch.

11. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after an order. The Trustbadge and the services advertised with it are an offer from TrustedShops GmbH, Subbelrather Str. 15C, 50823 Cologne. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site. Other personal data will only be transmitted to Trusted Shops if you have given your consent, decide to use Trusted Shops products after completing an order or have already registered for use. In this case, the contractual agreement made between you and Trusted Shops applies.

12. E-mail advertising with subscription to the newsletter

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

13. Final Provisions

Should individual provisions or parts of these data protection provisions prove to be void or ineffective, this will not affect the validity of the rest of the data protection provisions. The place of jurisdiction and the applicable law are based on the General Terms and Conditions.